If not indicated otherwise, all items are in stock and will normally be shipped within one or two working days after receipt of your payment. When out of stock we will, within 7 days, inform you about the expected delivery time.
Upon completion of your order several methods of shipping will be presented. Since this will be determined by yourself, shipping takes place at your own risk and responsability. Choosing Registered Mail will provide more safety, you will have to sign for it upon receipt. Your choice may depend on the total amount of your order.
In case of expensive goods we could ship via GLS, with a tracking code. These people are lightning fast, however it will cost some extra. Please consult us, if you prefer this more secure transport.
In the unlikely case that the ordered products are not conform manufacturing standards, please let us know within a week after receipt. We then could discuss replacement or refund.
We will not take back: items specially ordered or made for the customer, cut cable, cartridges, tonearms and occasions.
Our prices include 21% VAT. Second hand items do not carry VAT.
We can supply without charging this VAT to companies inside the European Union and outside The Netherlands, provided they can provide a valid VAT ID number. In such a case they should state their VAT ID number upon conclusion of their order. Then they should choose payment via an IBAN bank transfer whereby they can deduct the VAT amount as given in our automatic order confirmation. There are some exclusions, like La Réunion etc. If in doubt, please consult us.
Lutjebroek, 25 mei 2018