If not indicated otherwise, all items are in stock and will normally be shipped within one or two working days after receipt of your payment. When out of stock we will, within 7 days, inform you about the expected delivery time.
Shipping of orders of more than 50 euros is insured via the shipping agent. Please consult us, if you prefer a more secure transport.
In the unlikely case that the ordered products are not conform manufacturing standards, please let us know within a week after receipt. We then can discuss replacement or refund.
We will not take back: items specially ordered or made for the customer, cut cable, cartridges, tonearms and occasions.
Our prices include 21% VAT. Second hand items do not carry VAT.
We can supply without charging this VAT to companies inside the European Union and outside The Netherlands, provided they can provide a valid VAT ID number. In such a case they should state their VAT ID number upon conclusion of their order. Then they should choose payment via an IBAN bank transfer whereby they can deduct the VAT amount as given in our automatic order confirmation. There are some exclusions, like La Réunion etc. If in doubt, please consult us.
Lutjebroek, 2 june 2021